Program
Slade Auto Body & Paint Company, Inc. ("Slade," "we," "us") sends text messages from our business phone number, 410-484-6377, to customers who opt in. Some repair status updates and estimate links are sent on our behalf by our repair management provider, CCC Intelligent Solutions.
Types of messages
- Customer care and repair messages: estimate and photo-estimate links, appointment confirmations and reminders, repair status updates, payment links, after-hours pickup instructions, and replies to your questions.
- Marketing messages (only with separate consent): occasional offers, seasonal promotions, and service reminders.
- Careers messages: interview scheduling and application updates for job applicants who opt in.
How you opt in
You can opt in by checking the text message box on a form on this website, on our Repair Authorization Form (paper or electronic), or by asking a Slade team member in person or by phone. Consent is never a condition of any purchase or repair.
Message frequency
Message frequency varies. Repair messages depend on your repair. Marketing messages are occasional.
Costs
Message and data rates may apply. Check your mobile plan for details.
Help
Reply HELP to any message for help, call us at 410-484-6377, or email info@sladeautobody.com.
How to stop messages
Reply STOP to any message to opt out. You'll receive one final message confirming that you've been unsubscribed, and we won't send further texts unless you opt in again. You can also reply END, CANCEL, UNSUBSCRIBE, or QUIT.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except the providers that deliver our messages on our behalf. See our Privacy Policy.
Changes
We may update these terms and will post the current version on this page. Last updated: October 30, 2026.